Spruce Cleaning Services ("Spruce Cleaning Services," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following information when you contact us or use our services:

  • Name

  • Email address

  • Phone number

  • Property address

  • Billing information

  • Service requests and scheduling details

  • Any additional information you voluntarily provide

We may also collect limited technical information through our website, such as:

  • IP address

  • Browser type

  • Device information

  • Website usage and analytics data

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Schedule and provide cleaning services

  • Prepare estimates and invoices

  • Communicate regarding appointments

  • Respond to questions and customer service requests

  • Process payments

  • Improve our website and services

  • Send occasional service updates or promotional offers (you may opt out at any time)

  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with trusted third parties such as:

  • Payment processors

  • Scheduling or customer management software

  • Email and communication providers

  • Insurance companies when required for claims

  • Government agencies when required by law

These providers are only given the information necessary to perform their services.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our website. You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Retention of Information

We retain customer information only as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information, subject to legal or contractual obligations

  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.